WMS Application Support Specialist

The WMS Application Support Specialist will be the onsite expert for the company's Warehouse Management System. This individual will be responsible for creating and maintaining the flow of information from the WMS system that includes data in and out of the WMS system that coincides with the ERP system Epicor CMS. Responsibilities: Gain an understanding of the WMS and train to become the expert on the system Responsible for maintaining, troubleshooting the WMS application, taking the lead to ensure new requirements meet company standards; test new enhancements and work with 3rd party vendor to update the WMS system Enforce the processes of the warehouse that pertain to cycle counts, inventory, slotting of goods, receiving and shipping processes included Provide guidance as the application subject matter expert and provide recommendations to support the business operation Produce regular reports on a daily, weekly and monthly basis Ensure all Standard Operating Procedures (SOPs) are current Maintain documentation of system changes and updates Train associates on updated SOPs, WMS functionality and RF guns Respond to all inquiries about WMS Assist local IT personal troubleshoot WMS equipment including scanners, RF guns, as well as other technology in the warehouses Risk Management: Identify and quantify the project risk. Develop contingency plan Support user requests and enable/disable accounts for the WMS through the ticketing system Required Qualifications: Bachelors degree in Computer Science/Engineering or related area of discipline or equivalent experience Minimum of 5 years experience in an IT environment  Knowledge of Warehouse Management System and implementation Distribution/warehousing experience  Data analysis skills in Excel, SQL, PowerBI or other analytical platforms Ability to learn and apply new technologies to existing environment Strong analytical and problem-solving skills Excellent verbal, written, presentation, and listening communication skills Project Management experience is a plus Ability to be on-call 24X7, available on weekends included US citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. No third parties.
Salary Range: NA
Minimum Qualification
5 - 7 years

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